2011 BMW 328I problems & reliability
573 owner complaints filed with NHTSA for the 2011 BMW 328I, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
15 complaints report injuries (19 injured).
Federal crash records (FARS 2020–2023): 2011 BMW 328I vehicles were involved in 59 fatal crashes with 41 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 190 | 33% |
| Engine and Engine Cooling | 175 | 31% |
| Electrical System | 128 | 22% |
| Air Bags | 91 | 16% |
| Unknown OR Other | 43 | 8% |
| Power Train | 24 | 4% |
| Fuel/propulsion System | 20 | 3% |
| Exterior Lighting | 18 | 3% |
| Seat Belts | 12 | 2% |
| Seats | 11 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 92,650 miles (middle 50% between 67,000 and 122,450 miles), based on 258 complaints that included mileage.
Complaints by incident year
What owners report
“I brought my vehicle to an authorized dealer for three open safety recalls. Two were performed at no charge. The third, the VANOS adjustment unit screw connection recall, was not performed. The dealer stated in writing on the repair order that the vehicle has a broken valve cover bolt, that the valve cover will not…”
Engine · filed Jul 17, 2026
“The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the VANOS bolts had failed and needed to be replaced. The vehicle…”
Engine and Engine Cooling · filed Mar 25, 2026
“The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving on the streets and the highway, the vehicle lost automotive power. There were no warning lights illuminated at the time of the failure. The contact stated that the vehicle jerked unexpectedly, stalled, and failed to accelerate…”
Engine · filed Mar 9, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
140 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 BMW 328I. The 10 most recent:
The basic conditions for initializing the power windows are not met.
B510819 · Service Bulletin/Repair Instructions · issued Jan 16, 2024
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information…
B611305 · Service Bulletin/Repair Instructions · issued Jan 11, 2024
The footwell module (FRM) cannot be encoded after replacement.
B610322 · Service Bulletin/Repair Instructions · issued Mar 1, 2022
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components…
B340414 · Service Bulletin/Repair Instructions · issued Apr 1, 2021
Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for…
B110208 · Service Bulletin/Repair Instructions · issued Sep 1, 2020
Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for…
B110208 · Service Bulletin/Repair Instructions · issued Apr 1, 2020
SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
B130619 · Service Bulletin/Repair Instructions · issued Dec 1, 2019
Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal…
651512 · Service Bulletin/Repair Instructions · issued Jul 12, 2019
"Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The…
613312 · Service Bulletin/Repair Instructions · issued Jul 10, 2019
Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control…
513911 · Service Bulletin/Repair Instructions · issued Jul 10, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2011 BMW 328I has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 BMW 328I?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 92,650 miles — budget accordingly if the car is approaching that mileage.