2023 Jeep Grand Cherokee vs 2025 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Jeep Grand Cherokee | 2025 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 385 | 74 |
| Recall campaigns | 21 | 4 |
| Service bulletins (TSBs) | 824 | 391 |
| Investigations | 1 | 0 |
| Crash reports | 14 | 8 |
| Fire reports | 3 | 0 |
| NCAP overall rating | — | 5/5 |
| EPA MPG (combined) | 17–22 | 22 |
| Median reported incident mileage | 21,722 mi | — |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Electrical System | 177 | 30 |
| Engine | 83 | 21 |
| Fuel/propulsion System | 52 | 12 |
| Suspension | 61 | 1 |
| Forward Collision Avoidance | 40 | 11 |
| Power Train | 38 | 11 |
| Steering | 42 | 2 |
| Service Brakes | 22 | 6 |
Symptoms owners describe
| Loss of power | 28 | 8 |
| Stalling | 22 | 0 |
| Check engine light | 22 | 0 |
| Vibration / shaking | 10 | 5 |
| Hesitation / surging | 9 | 0 |
| Steering problems | 8 | 0 |
| Clunking / rattling | 8 | 0 |
| Electrical failures | 5 | 0 |
2023 Jeep Grand Cherokee
2025 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.