2004 Chrysler Pacifica vs 2004 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Chrysler Pacifica | 2004 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 896 | 1,294 |
| Recall campaigns | 2 | 8 |
| Service bulletins (TSBs) | 107 | 81 |
| Investigations | 3 | 4 |
| Crash reports | 32 | 110 |
| Fire reports | 30 | 25 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 17 | 15–16 |
| Median reported incident mileage | 98,255 mi | 63,384 mi |
Reported problems side by side
| Component | Chrysler Pacifica | Jeep Grand Cherokee |
|---|---|---|
| Structure | 323 | 36 |
| Air Bags | 25 | 325 |
| Electrical System | 109 | 144 |
| Visibility | 28 | 202 |
| Engine | 141 | 35 |
| Seats | 24 | 149 |
| Engine and Engine Cooling | 117 | 55 |
| Service Brakes, Hydraulic | 10 | 142 |
Symptoms owners describe
| Rust / corrosion | 348 | 16 |
| Stalling | 96 | 73 |
| Vibration / shaking | 32 | 86 |
| Clunking / rattling | 29 | 0 |
| Check engine light | 23 | 21 |
| Won’t start | 14 | 0 |
| Hesitation / surging | 13 | 20 |
| Electrical failures | 7 | 23 |
2004 Chrysler Pacifica
2004 Jeep Grand Cherokee
Compare all Chrysler Pacifica vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.