2004 Chrysler Pacifica buying guide

A data-driven checklist for buying a used 2004 Chrysler Pacifica, built from 896 owner complaints, 2 recall campaigns, 107 service bulletins and federal safety records — not opinions.

Know before you buy

2 recall campaigns affect this model year. Check each one and confirm the repairs were done — recall work is free at any authorized dealer.
Main problem areas: structure (323), engine (141), suspension (125), engine and engine cooling (117), electrical system (109).
Symptoms owners describe: rust / corrosion (348), stalling (96), vibration / shaking (32), clunking / rattling (29), check engine light (23), won’t start (14). Test-drive with these in mind.
Reported incident mileage: among 732 complaints with a usable odometer reading, half were filed between 60,908 and 129,000 miles (median 98,255). This describes when owners reported problems — it does not predict when a particular vehicle will develop one.
3 federal investigations have named this model year — read what they cover.
Fuel economy: 17 MPG combined (EPA; engines: 3.5L 6-cyl).

When problems get reported

Reported incident mileage among 732 complaints with usable odometer readings.

under 20k		58
20–40k		40
40–60k		73
60–80k		88
80–100k		113
100–150k		257
150k+		103

Before you hand over money

Run the VIN through our free VIN decoder to confirm the exact build.
Check open recalls by VIN at nhtsa.gov/recalls — a recall that was never fixed is a free repair you can claim.
Get a pre-purchase inspection focused on the problem areas listed above.

This guide is generated from official NHTSA, EPA and FARS records. Complaints are unverified owner reports and raw counts are not adjusted for sales volume.