2002 Jeep Grand Cherokee vs 2004 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Jeep Grand Cherokee | 2004 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 1,476 | 1,294 |
| Recall campaigns | 10 | 8 |
| Service bulletins (TSBs) | 98 | 81 |
| Investigations | 7 | 4 |
| Crash reports | 75 | 110 |
| Fire reports | 20 | 25 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 14–16 | 15–16 |
| Median reported incident mileage | 75,000 mi | 63,384 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Air Bags | 486 | 325 |
| Visibility | 323 | 202 |
| Service Brakes, Hydraulic | 153 | 142 |
| Seats | 91 | 149 |
| Electrical System | 85 | 144 |
| Engine and Engine Cooling | 146 | 55 |
| Vehicle Speed Control | 38 | 77 |
| Steering | 41 | 73 |
Symptoms owners describe
| Airbag warning light | 117 | 31 |
| Vibration / shaking | 79 | 86 |
| Overheating | 49 | 13 |
| Stalling | 45 | 73 |
| Rust / corrosion | 18 | 16 |
| Check engine light | 17 | 21 |
| Hesitation / surging | 11 | 20 |
| Brake problems | 9 | 0 |
2002 Jeep Grand Cherokee
2004 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.