2016 Chrysler Town and Country structure problems
75 owner complaints filed with NHTSA name the structure on the 2016 Chrysler Town and Country — 14% of all complaints for this model year.
What owners report
“Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.”
filed Sep 24, 2025
“First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or outside the vehicle. Had to use other sliding door to exit van. Door had to be dismantled and failed latch replaced. Approximately 7 years old and roughly 52,000 miles. This was around…”
filed Jun 15, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
"Sliding Door Lock(s) Inoperable Warranty Extension X98 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function. ● The door lock(s) emit a loud buzzing…
23-001-25 · Service Bulletin/Repair Instructions · issued Jan 29, 2025
Structure problems in other Town and Country years
| Year | Reports | Share |
|---|---|---|
| 2015 Town and Country | 17 | 4% |
| 2014 Town and Country | 36 | 6% |
| 2013 Town and Country | 25 | 4% |
| 2012 Town and Country | 33 | 5% |
| 2011 Town and Country | 37 | 5% |
| 2010 Town and Country | 37 | 2% |
| 2009 Town and Country | 12 | 2% |
| 2008 Town and Country | 48 | 2% |
| 2007 Town and Country | 17 | 8% |
| 2006 Town and Country | 19 | 4% |
| 2005 Town and Country | 38 | 4% |
| 2004 Town and Country | 9 | 5% |
Other reported problem areas on the 2016 Chrysler Town and Country
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.