2016 Chrysler Town and Country seats problems
22 owner complaints filed with NHTSA name the seats on the 2016 Chrysler Town and Country — 4% of all complaints for this model year.
What owners report
“I am submitting this letter to formally express my serious concern and dissatisfaction regarding a safety issue that occurred and that, under only slightly different circumstances, could have resulted in a far more dangerous outcome. The situation I experienced was not only unacceptable but…”
filed May 9, 2026
“Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not "close up". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest…”
filed Sep 11, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Nuts on the third row seatbacks were incorrectly torqued and may become looseCampaign 16V300000 · May 16, 2016
Related service bulletins
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
9100456 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
Seats problems in other Town and Country years
Town and Country seats problems by year →Other reported problem areas on the 2016 Chrysler Town and Country
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.