2016 Chrysler Town and Country defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2016 Chrysler Town and Country. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Sliding Doors Inoperative
  Preliminary Evaluation PE21016 · opened Jul 9, 2021 · closed Jul 22, 2022

  The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switch…

• Active Head Rest Inadvertent Deployment
  Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When O…