Friday, August 7, 2026
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2020 Chevrolet Traverse problems & reliability

217 owner complaints filed with NHTSA for the 2020 Chevrolet Traverse, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
217
Recall campaigns
8
Fire reports
1 (0%)
Crash reports
11 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
20–21 MPG combined
City 18 · highway 27 (typical trim)
Service bulletins (TSBs)
780
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

5 complaints report injuries (7 injured).

Federal crash records (FARS 20202023): 2020 Chevrolet Traverse vehicles were involved in 67 fatal crashes with 25 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine67
Unknown OR Other48
Power Train39
Electrical System28
Engine and Engine Cooling23
Fuel/propulsion System16
Seat Belts9
Service Brakes9
Steering7
Air Bags6

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 53,500 miles (middle 50% between 20,041 and 88,975 miles), based on 50 complaints that included mileage.

under 20k
12
20–40k
9
40–60k
8
60–80k
4
80–100k
6
100–150k
10
150k+
1

Complaints by incident year

19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine…

    Engine · filed Jul 30, 2026

  • I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and…

    Power Train · filed Jul 24, 2026

  • The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The…

    Power Train · filed Jul 22, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

780 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Chevrolet Traverse. The 10 most recent:

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.

    PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

    PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

    PIT6425D · Service Bulletin/Repair Instructions · issued Mar 2, 2026

  • This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

    PIT6425C · Service Bulletin/Repair Instructions · issued Jan 16, 2026

  • This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

    PIP6098 · Service Bulletin/Repair Instructions · issued Jan 14, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026

  • This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…

    PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025

  • This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

    PIT6425B · Service Bulletin/Repair Instructions · issued Oct 18, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2020 Chevrolet Traverse has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2020 Chevrolet Traverse?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 53,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.