Friday, August 7, 2026
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2004 Chevrolet Silverado problems & reliability

622 owner complaints filed with NHTSA for the 2004 Chevrolet Silverado, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
622
Recall campaigns
8
Fire reports
10 (2%)
Crash reports
56 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
578
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

30 complaints report injuries (36 injured, 3 deaths reported).

Federal crash records (FARS 20202023): 2004 Chevrolet Silverado vehicles were involved in 470 fatal crashes with 271 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System159
Service Brakes122
Service Brakes, Hydraulic84
Power Train49
Steering44
Air Bags31
Structure25
Engine and Engine Cooling24
Vehicle Speed Control23
Suspension21

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 48,400 miles (middle 50% between 20,000 and 85,000 miles), based on 500 complaints that included mileage.

under 20k
119
20–40k
81
40–60k
94
60–80k
67
80–100k
54
100–150k
59
150k+
26

Complaints by incident year

03
04
05
06
07
08
09
10
11
12
13
14
15
16
22

What owners report

  • The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the…

    Air Bags · filed Jun 24, 2022

  • Brake failure today on chevy siverado. Driving 55 mph on highway. The car ahead of me slowed and I braked. Peddle went to the floor without stopping vehical. Was able to come to stop and could see rusted brake lines by driver door. Had wife press brake peddle to see fluid sraying from rusted area. Had zero braking…

    Service Brakes · filed Mar 18, 2016

  • Rear brake line blew when trying to apply brakes. No indicator lights or anything pedal just went straight to the floor. Had to swerve off the road into an embankment to avoid a collision at a red light! Mechanic said that all my brake lines were rusted and it was just a matter of time before another one was to fail.

    Service Brakes · filed Mar 17, 2016

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

578 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Chevrolet Silverado. The 10 most recent:

  • This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

    06-03-09-004H · Service Bulletin/Repair Instructions · issued Jul 17, 2017

  • This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please…

    PIT3227M · Service Bulletin/Repair Instructions · issued Feb 8, 2017

  • This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

    PIT3665E · Service Bulletin/Repair Instructions · issued Jan 31, 2017

  • This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to…

    PIC5953A · Service Bulletin/Repair Instructions · issued Feb 23, 2016

  • This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)

    03-08-46-004R · Service Bulletin/Repair Instructions · issued Jan 27, 2016

  • This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.

    06-06-01-010C · Service Bulletin/Repair Instructions · issued Jan 14, 2016

  • This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the…

    09-09-40-001C · Service Bulletin/Repair Instructions · issued Aug 3, 2015

  • This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.

    02-07-30-052J · Service Bulletin/Repair Instructions · issued May 29, 2015

  • This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.

    05-06-04-035E · Service Bulletin/Repair Instructions · issued May 27, 2015

  • This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

    15-08-44-001A · Service Bulletin/Repair Instructions · issued May 15, 2015

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Chevrolet Silverado has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Chevrolet Silverado?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 48,400 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.