2002 Chevrolet Silverado problems & reliability
710 owner complaints filed with NHTSA for the 2002 Chevrolet Silverado, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
31 complaints report injuries (47 injured, 1 deaths reported).
Federal crash records (FARS 2020–2023): 2002 Chevrolet Silverado vehicles were involved in 395 fatal crashes with 239 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes, Hydraulic | 245 | 35% |
| Power Train | 70 | 10% |
| Service Brakes | 70 | 10% |
| Engine and Engine Cooling | 58 | 8% |
| Steering | 39 | 5% |
| Structure | 36 | 5% |
| Air Bags | 30 | 4% |
| Parking Brake | 30 | 4% |
| Suspension | 29 | 4% |
| Tires | 27 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 46,995 miles (middle 50% between 27,975 and 77,250 miles), based on 488 complaints that included mileage.
Complaints by incident year
What owners report
“Tl* the contact owns a 2002 chevrolet silverado. The contact heard an abnormal noise coming from the front end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure…”
Structure · filed Jan 29, 2016
“While driving on the highway, the truck, for an unknown reason, shut down causing me to loose power steering and brake capability. I was able to shift into neutral and turn the key off and then back on again to re-start the truck. It has now happened several times and I have done the same thing each time to correct…”
Electrical System · filed Jan 9, 2016
“About 165,000 miles brake pedal started to pulsate at low speed when stopping.started out only when I would be turning left,now does it going staight,about 170,000 miles now.had new caliper on driver side,new hub assemblie and sensor on passenger side,brake system flushed,still have problems with brake pedal…”
Service Brakes · filed Dec 13, 2015
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Brake line corrosion failure
Engineering Analysis EA11001 · opened Jan 5, 2011 · closed Apr 8, 2015
- Brake line corrosion failure
Preliminary Evaluation PE10010 · opened Mar 30, 2010 · closed Jan 5, 2011
- CRANK POSITION SENSOR FAILURE - STALL
Preliminary Evaluation PE06016 · opened May 4, 2006 · closed Sep 14, 2006
- PARKING BRAKE FAILURE
Defect Petition DP05009 · opened Dec 20, 2005 · closed May 31, 2006
- UNWANTED LOW-SPEED ABS ACTIVATION
Preliminary Evaluation PE05020 · opened Apr 28, 2005 · closed Sep 13, 2005 · led to recall 05V379000
- HYDRAULIC PUMP FAILRES
Engineering Analysis EA04012 · opened Apr 30, 2004 · closed Feb 28, 2005 · led to recall 05V005000
- PARKING BRAKE FAILURE
Engineering Analysis EA04011 · opened Apr 9, 2004 · closed May 10, 2005 · led to recall 05V161000
- TAILGATE CABLE BREAKAGE
Engineering Analysis EA04005 · opened Feb 19, 2004 · closed Sep 28, 2004 · led to recall 04V129000
Technical service bulletins
470 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Chevrolet Silverado. The 10 most recent:
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
06-03-09-004H · Service Bulletin/Repair Instructions · issued Jul 17, 2017
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please…
PIT3227M · Service Bulletin/Repair Instructions · issued Feb 8, 2017
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIT3665E · Service Bulletin/Repair Instructions · issued Jan 31, 2017
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to…
PIC5953A · Service Bulletin/Repair Instructions · issued Feb 23, 2016
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
03-08-46-004R · Service Bulletin/Repair Instructions · issued Jan 27, 2016
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the…
09-09-40-001C · Service Bulletin/Repair Instructions · issued Aug 3, 2015
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
05-06-04-035E · Service Bulletin/Repair Instructions · issued May 27, 2015
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001A · Service Bulletin/Repair Instructions · issued May 15, 2015
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B · Service Bulletin/Repair Instructions · issued May 15, 2015
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to…
PIC4310L · Service Bulletin/Repair Instructions · issued Apr 17, 2015
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2002 Chevrolet Silverado has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Chevrolet Silverado?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 46,995 miles — budget accordingly if the car is approaching that mileage.