2011 Chevrolet HHR problems & reliability
203 owner complaints filed with NHTSA for the 2011 Chevrolet HHR, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
12 complaints report injuries (16 injured).
Federal crash records (FARS 2020–2023): 2011 Chevrolet HHR vehicles were involved in 44 fatal crashes with 35 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Fuel/propulsion System | 43 | 21% |
| Electrical System | 39 | 19% |
| Air Bags | 30 | 15% |
| Steering | 25 | 12% |
| Engine | 24 | 12% |
| Electronic Stability Control (esc) | 23 | 11% |
| Structure | 21 | 10% |
| Unknown OR Other | 16 | 8% |
| Service Brakes | 12 | 6% |
| Power Train | 10 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 59,846 miles (middle 50% between 38,342 and 87,178 miles), based on 142 complaints that included mileage.
Complaints by incident year
What owners report
“Started with gas smell and I was able to see gas dripping down from fuel pipeline in the rear wheel driver side.”
Fuel/propulsion System · filed Mar 26, 2026
“The contact owns a 2011 Chevrolet HHR. The contact stated that while approaching the locked vehicle, the contact noticed that the rear driver's side door had failed to latch securely and was open. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the…”
Latches/locks/linkages · filed Jun 23, 2025
“Last week, I noticed fuel leaking out from the bottom of my vehicle on the rear passenger side in my driveway after returning home. I had my vehicle towed into a local shop to get looked at. The shop informed me that my entire fuel line assembly needed to be replaced. They stated that the metal assembly has rusted and…”
Fuel/propulsion System · filed Dec 19, 2024
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,130 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Chevrolet HHR. The 10 most recent:
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025
This service bulletin provides information on Tire Sidewall Irregularities.
25-NA-156 · Service Bulletin/Repair Instructions · issued Jun 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2011 Chevrolet HHR has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Chevrolet HHR?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 59,846 miles — budget accordingly if the car is approaching that mileage.