2011 Chevrolet Cruze defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2011 Chevrolet Cruze. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Chapman Chevrolet / Cruze Engine Recall
  Audit Query AQ12002 · opened Oct 15, 2012 · closed Oct 20, 2014

  NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its d…

• Engine compartment fire
  Preliminary Evaluation PE12010 · opened Mar 28, 2012 · closed Jul 19, 2012 · led to recall 12V288000

  In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change pr…