2023 BMW iX service bulletins & manufacturer communications
92 manufacturer communications are on file with NHTSA for the 2023 BMW iX. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 81Service campaign 11
- The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Ch…B120523 · Technical service bulletin · Power Train · issued Mar 6, 2026
- There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehic…B170124 · Technical service bulletin · Engine · issued Feb 25, 2026
- A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage. This is caused by an unusual acoustic signal in the area of the drive unit. The bea…InVeh-InApp-Comm · Technical service bulletin · Power Train · issued Feb 5, 2026
- There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When closing either the front and/or rear door…B511325 · Technical service bulletin · Structure · issued Sep 29, 2025
- A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxiliary heater, utilized for the vehicle inte…B640825 · Service campaign · Electrical System · issued Aug 26, 2025
- While driving on a smooth and/or uneven road, a “clicking” sound is heard from the driver’s footwell area.B510225 · Technical service bulletin · Structure · issued Aug 26, 2025
- SITUATION After the telematics module (TCB4) has been replaced, the replacement part control unit is not accepted byISTA.B840525 · Technical service bulletin · Electrical System · issued Aug 13, 2025
- Water sloshing is heard in the vehicle’s body when accelerating and braking.B410425 · Technical service bulletin · Structure · issued Jun 2, 2025
- There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehic…B170124 · Technical service bulletin · Engine · issued Mar 31, 2025
- A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within PDC sensors. The warning indicates park…B660325 · Technical service bulletin · Structure · issued Mar 26, 2025
- This is an informational bulletin regarding Plug & Charge function complaint diagnosis. Possible customer complaints: Plug & Charge menu does not appear in the vehicle, function no…B610325 · Technical service bulletin · Electrical System · issued Mar 5, 2025
- There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you can continue driving” (ID49) Possible fault codes stored in these BEV vehic…B170124 · Technical service bulletin · Engine · issued Feb 11, 2025
- Customer may complain that the hands-free option with SA 5AX – “Highway Assistant” can no longer beactivated.B653324 · Service campaign · Lane Departure · issued Dec 13, 2024
- The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Ch…B120523 · Technical service bulletin · Electrical System · issued Dec 10, 2024
- Quality checks have determined that the coolant changeover valve may develop a coolant leak under verylow outside temperatures (significantly lower than 32º F (0 C)).B641324 · Service campaign · Engine · issued Dec 9, 2024
- Delivery stop: replace steering gear – i20B320324 · Service campaign · Steering · issued Dec 6, 2024
- A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in powe…B320324 · Service campaign · Steering · issued Oct 11, 2024
- The (CCM) Check Control message: “811 – Stop carefully. Hood open”, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch: Line faul…B612124 · Technical service bulletin · Electrical System · issued Sep 25, 2024
- Customer states they started to receive Check Control messages for the driver’s seat at the end of eachdriving cycle: One or more of the following check control messages (CCM) were…B520224 · Technical service bulletin · Electrical System · issued Aug 7, 2024
- While driving over rough surfaces, a rattling noise can be heard in the area of the tailgate.B611524 · Technical service bulletin · Unknown OR Other · issued Aug 6, 2024
- The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control mes…B520224 · Technical service bulletin · Electrical System · issued Jul 31, 2024
- Quality checks have determined that the coolant changeover valve may develop a coolant leak under very low outside temperatures (significantly lower than 32º F (0 C)).B640724 · Service campaign · Engine · issued Jul 11, 2024
- Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas o…B651124 · Service campaign · Electrical System · issued Jun 28, 2024
- The Check Control Message “Emergency call not available” is displayed to the customer. Check Control Message 299 is stored in the Instrument Cluster check control message list or i…B840224 · Technical service bulletin · Electrical System · issued May 24, 2024
- Quality checks have determined that the coolant changeover valve may develop a coolant leak under ver ylow outside temperatures (significantly lower than 32º F (0 C)).B640724 · Service campaign · Engine · issued May 24, 2024
- Delivery stop: coolant changeover valveB640324 · Technical service bulletin · Engine · issued May 23, 2024
- Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas o…B651124 · Service campaign · Electrical System · issued May 20, 2024
- After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore G…B650824 · Service campaign · Electrical System · issued May 10, 2024
- The i20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snowdeposits in cold weather to ensure the safe function of the sensors behind it…B560122 · Service campaign · Electrical System · issued May 9, 2024
- There is coolant leaking from under the car Low heater output Possible Check Control message à ¢à  à  Drive, you can continue drivingà ¢à  à  (ID49) Possible fault codes stor…B170124 · Technical service bulletin · Engine and Engine Cooling · issued Apr 26, 2024
- The Combined Charging Unit (CCU) may not have been produced according to BMW specifications. This can lead to an internal coolant leak which can result in a failure of the Combined…B611324 · Technical service bulletin · Electrical System · issued Apr 15, 2024
- 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough r…B511123 · Technical service bulletin · Structure · issued Apr 11, 2024
- A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.B410124 · Technical service bulletin · Structure · issued Apr 2, 2024
- When starting, a Check Control message will be displayed (â  Steering behavior. Drive slowly and have this checked by the nearest Service Providerâ  ) with a noticeable reduc…B320124 · Technical service bulletin · Steering · issued Mar 28, 2024
- When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesnà ¢à  à  t heat up quickly enough.B640524 · Technical service bulletin · Electrical System · issued Mar 27, 2024
- After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error m…B611124 · Technical service bulletin · Electrical System · issued Mar 25, 2024
- The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control mes…B520224 · Technical service bulletin · Seats · issued Mar 22, 2024
- BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023.B611324 · Technical service bulletin · Electrical System · issued Mar 21, 2024
- This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the â  basicÃ…B610624 · Technical service bulletin · Electrical System · issued Mar 15, 2024
- This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct à ¢à  …B610724 · Technical service bulletin · Electrical System · issued Mar 4, 2024
- The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Ch…B120523 · Technical service bulletin · Power Train · issued Feb 6, 2024
- The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19à  à °F (-7à  à °C). The vehicles operating systems would also need to be at th…B640324 · Technical service bulletin · Engine and Engine Cooling · issued Feb 5, 2024
- Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.B610324 · Technical service bulletin · Electrical System · issued Feb 1, 2024
- The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19à °F (-7à °C). The vehicles operating systems would also need to be at that same …B640324 · Technical service bulletin · Engine and Engine Cooling · issued Jan 26, 2024
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Thi…B611305 · Technical service bulletin · Electrical System · issued Jan 11, 2024
- Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas o…B654223 · Technical service bulletin · Electrical System · issued Dec 21, 2023
- If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.B653923 · Technical service bulletin · Equipment · issued Dec 19, 2023
- Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâ  s equipment and settings, no acoustic or optical…B653423 · Technical service bulletin · Equipment · issued Nov 22, 2023
- Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices …B653523 · Technical service bulletin · Equipment · issued Nov 21, 2023
- Customers may be experiencing one or more of these 3 issues with Apple CarPlayà ® operation: No selections can be made in Apple CarPlayà ® using the I-Drive Controller Apple CarP…B652723 · Technical service bulletin · Equipment · issued Nov 20, 2023
- Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.B661523 · Technical service bulletin · Equipment · issued Nov 16, 2023
- The steering wheel heating takes a long time to achieve the desired temperature.B612123 · Technical service bulletin · Steering · issued Nov 16, 2023
- The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.B513218 · Technical service bulletin · Structure · issued Nov 8, 2023
- Customers may state that there is a single horizontal line of distortion on the Multifunction Display screen(the combined instrument cluster/kombi and the Central Information Displ…B653223 · Technical service bulletin · Electrical System · issued Nov 2, 2023
- A vehicle may arrive at your center with various faults and check control messages. During diagnosis with ISTA, these modules do not respond: Receiver Audio Module (RAM) Instrument…B653123 · Technical service bulletin · Communication · issued Oct 27, 2023
- There may be erroneous fault entries for the electric fan (E-FAN) in the Combined Charging Unit (CCU) in iXM60 Sports Activity Vehicles built from February 18, 2022 â  October 2…B612623 · Technical service bulletin · Electrical System · issued Oct 26, 2023
- The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting ar…B612523 · Technical service bulletin · Electrical System · issued Oct 25, 2023
- Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.B660523 · Technical service bulletin · Vehicle Speed Control · issued Oct 19, 2023
- The decorative hard plastic piece, centered inthe front seatâ  s headrest (circled area), may contact a personâ  s head when they are between4' 10" and 5' 6" in height.B520822 · Technical service bulletin · Seats · issued Oct 18, 2023
- BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing.MCAS4023 · Technical service bulletin · Power Train · issued Sep 29, 2023
- Vehicles which require this campaign to be completed will show it as â  Openâ  when checked either inAIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Please make sure…B652923 · Technical service bulletin · Equipment · issued Sep 19, 2023
- The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Ch…B120523 · Technical service bulletin · Power Train · issued Sep 13, 2023
- Customers may be experiencing one or more of these 3 issues with Apple CarPlayà  à ® operation: No selections can be made in Apple CarPlayà  à ® using the I-Drive Controller Ap…B652723 · Technical service bulletin · Equipment · issued Sep 11, 2023
- Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices …B652823 · Technical service bulletin · Equipment · issued Sep 11, 2023
- Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in th…B840523 · Technical service bulletin · Equipment · issued Sep 5, 2023
- The steering wheel heating takes a long time to achieve the desired temperature.B612123 · Technical service bulletin · Steering · issued Aug 1, 2023
- A buzzing sound is heard in the Sky lounge roof while driving at highway speeds.B540322 · Technical service bulletin · Structure · issued Aug 1, 2023
- ?The customer may notice visual discrepancies in the instrument cluster display or head-up display.B640423 · Technical service bulletin · Electrical System · issued Aug 1, 2023
- ?Taillamp CC messages 2052 "Rear left light system faulty" and 2053 "Rear right light system faulty" is displayed.B630622 · Technical service bulletin · Air Bags · issued Aug 1, 2023
- During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5, and returned to customers without making them aware of the chan…B652123 · Technical service bulletin · Electrical System · issued Jul 1, 2023
- BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 5, 2022 and November 10, 2022. A be…B120422 · Technical service bulletin · Power Train · issued Jul 1, 2023
- When driving on rough roads, a "cracking" sound can be heard coming from the D-pillar trim panel. The noise can occur on both left and right-side panels.B511123 · Technical service bulletin · Structure · issued Jun 1, 2023
- "After programming to I-level 23-03-5xx, the fault memory 0x022270 is stored in the mPAD (Medium Platform Automatic Driving) and cannot be deleted. A Check Control message ""Driver…B661023 · Technical service bulletin · Electrical System · issued May 1, 2023
- Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.B514616 · Technical service bulletin · Structure · issued May 1, 2023
- While driving on smooth roads, a cracking sound can be heard from the rear safety belt feed trim panel. This sound will ONLY occur on the right-side panel.B511023 · Technical service bulletin · Seat Belts · issued May 1, 2023
- The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind i…B510622 · Technical service bulletin · Structure · issued May 1, 2023
- If the initialization of the seat position is lost, it is shown to the driver via a red air bag warning light and a Check Control message.SIB521023 · Technical service bulletin · Air Bags · issued Apr 1, 2023
- When the brake pedal is pressed/ released, a creaking noise may be heard from the pedal area for the Integrated Brake System (IB).SIB350123 · Technical service bulletin · Service Brakes · issued Apr 1, 2023
- Customer receives CCM ID 496 "Steering behavior changed (Integral Active Steering)", and the vehicle turning radius has increased noticeably.SIB330123 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 1, 2023
- BMW AG has issued a Delivery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 5, 2022 and November 10, 2022. A be…SIB120422 · Technical service bulletin · Power Train · issued Apr 1, 2023
- Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.B660523 · Technical service bulletin · Forward Collision Avoidance · issued Mar 1, 2023
- Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.B651623 · Technical service bulletin · Equipment · issued Mar 1, 2023
- The lower armrest on the driver's door does not get warm.B610623 · Technical service bulletin · Structure · issued Mar 1, 2023
- BMW AG has issued a Delivery Stop: A bearing in the front electric drive unit could fail due to a manufacturing defect, resulting in a noise while driving.B120422 · Technical service bulletin · Power Train · issued Mar 1, 2023
- Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downw…B610120 · Technical service bulletin · Electrical System · issued Feb 1, 2023
- The tailgate sporadically fails to open when signaled via the interior button (driver's door panel) or the key fob.B512422 · Technical service bulletin · Structure · issued Dec 1, 2022
- BMW AG has issued a Delovery Stop (effective December 1, 2022) on certain Model Year 2023 BMW iX SAV vehicles that were produced between October 6, 2022 and November 7, 2022. Due t…B120422 · Technical service bulletin · Electrical System · issued Dec 1, 2022
- After updating dealer owned vehicles to software 22-07-5XX, many current BMW customers and previous Demo users may receive emails stating that they are linked to BMW vehicles they …B651322 · Technical service bulletin · Electrical System · issued Sep 1, 2022
- Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downw…B610120 · Technical service bulletin · Electrical System · issued Sep 1, 2022
- The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.SIB651022 · Technical service bulletin · Equipment · issued Aug 1, 2022
- The I20 has a front ornamental grille with radome* heating. The radome heating is intended to melt snow deposits in cold weather to ensure the safe function of the sensors behind i…SIB510622 · Technical service bulletin · Structure · issued Jul 1, 2022
- Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold.SIB511022 · Technical service bulletin · Equipment · issued Jun 1, 2022