BMW iX 2023–2024 — service campaign
Bulletin B650824 · NHTSA communication 11000530 · issued May 10, 2024
Service campaign
communication type
Electrical System
component
2023–2024
model years
2
vehicle entries
Official summary
After installing software I020-24-03-500 or higher, the head unit incorrectly assumes that the telematics module is off-line or not installed. This causes the head unit to ignore GPS positioning data.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.