2023 Volvo XC60 problems & reliability
50 owner complaints filed with NHTSA for the 2023 Volvo XC60, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2023 Volvo XC60 vehicles were involved in 1 fatal crash with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 19 | 38% |
| Unknown OR Other | 10 | 20% |
| Service Brakes | 8 | 16% |
| Forward Collision Avoidance | 6 | 12% |
| Back Over Prevention | 5 | 10% |
| Fuel/propulsion System | 5 | 10% |
| Visibility/wiper | 5 | 10% |
| Lane Departure | 4 | 8% |
| Exterior Lighting | 3 | 6% |
| Engine | 2 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 18 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2023 Volvo XC60. The contact stated that while driving in a rainstorm, the front windshield wiper arm was striking the top of the hood of the vehicle. Due to the failure, the windshield was not properly cleared of the rainwater, causing a visibility hazard. The contact stated that the hood was…”
Visibility/wiper · filed Aug 4, 2026
“Loss of all audible components after start up (Infotainment system has Android Auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. Had to…”
Electrical System · filed Jul 13, 2026
“After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object. I have serious…”
Back Over Prevention · filed Jul 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
153 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Volvo XC60. The 10 most recent:
This is a Technical Journal: Do Not Connect Third-Party Devices to the DLC/OBD2. Disconnect third party devices.
36559.2.0 · Service Bulletin/Repair Instructions · issued May 29, 2024
This is a Technical Journal: Chirping noise from engine during engine shutoff. Replace both front camshaft seals
36551.6.1 · Service Bulletin/Repair Instructions · issued May 21, 2024
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36899.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Check engine light and DTC - ECM P061C48/P060C48. Change engine oil and filter.
36920.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Google acceptance required for SW 3.0.3. Software download.
36926.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Vibration/shudder while braking. Replace front brake pads
36202.2.1 · Service Bulletin/Repair Instructions · issued May 2, 2024
This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
36447.4.0 · Service Bulletin/Repair Instructions · issued Apr 23, 2024
This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
36743.3.0 · Service Bulletin/Repair Instructions · issued Apr 18, 2024
This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
36905.1.0 · Service Bulletin/Repair Instructions · issued Apr 17, 2024
This is a Technical Journal: Long Range PHEV ERAD Knocking Noise Repair Kit. Install a repair kit.
36894.1.0 · Service Bulletin/Repair Instructions · issued Apr 16, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Volvo XC60 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Volvo XC60?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.