Chrysler Town and Country 1996–1998 — technical service bulletin
Bulletin 020997 · NHTSA communication 54098 · issued Oct 24, 1997
Technical service bulletin
communication type
Structure
component
1996–1998
model years
6
vehicle entries
Official summary
Concerns of thumping noise from the rear jounce bumpers when driving over small bumps after the vehicle has been in very cold temperatures. *yc
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.