Ford Explorer 2020–2021 — technical service bulletin
Bulletin TSB 25-2568 · NHTSA communication 11027608 · issued Jan 7, 2026
Technical service bulletin
communication type
Unknown OR Other
component
2020–2021
model years
4
vehicle entries
Official summary
This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect actuator/intermediate shaft.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.