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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Explorer 2025technical service bulletin

Bulletin SSM 53863 · NHTSA communication 11019455 · issued Jun 3, 2025

Technical service bulletin
communication type
Electrical System
component
2025
model years
2
vehicle entries

Official summary

Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. This condition may be due to the software in the IPMA causing no communication on the network. To restore communication/function, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) tool, then "Trusted Real-Time Operation

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.