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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2025technical service bulletin

Bulletin 25-NA-092 · NHTSA communication 11019040 · issued Apr 12, 2025

Technical service bulletin
communication type
Electrical System
component
2025
model years
3
vehicle entries

Official summary

This technical service bulletin provides information on the update to the K299 Audio/Video Interface module to correct the front passenger infotainment screen being off when activating the vehicle remote start or opening any other door or liftgate, other than the driver door.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.