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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz S 500 2021–2024service campaign

Bulletin 2025020006 · NHTSA communication 11014612 · issued Feb 28, 2025

Service campaign
communication type
Unknown OR Other
component
2021–2024
model years
17
vehicle entries

Official summary

Update Digital Operator's Manual. 1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 - MBUX multimedia system (head unit) . Adaptations . Control unit update . Updating of the control unit software". Then follow the user guidance in XENTRY Diagnosis. The Digital Operator's Manuals are downloaded automatically via Retail Data Storage to XENTRY Diagnosis to match the affected vehicle. 3. Disconnect XENTRY Diagnosis. 4. Check whether the Operator's Manual in the vehicle document wallet, as well as the supplements and ACCORDION-

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.