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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz S 500 2021–2023service campaign

Bulletin NCU - 2024110005 · NHTSA communication 11012123 · issued Dec 20, 2024

Service campaign
communication type
Electrical System
component
2021–2023
model years
12
vehicle entries

Official summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 S-Class (223 platform) vehicles, the lens hood of the multifunction camera may not correspond to current production specifications. The polarity of the wires in the connector housing for the lens hood may be switched. As a consequence, the multifunction camera view may be reduced and a “camera view restricted” message may be present in the instrument cluster. The rear-view camera is not affected. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will check the wirin

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.