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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Explorer 2025technical service bulletin

Bulletin SSM 52759 · NHTSA communication 11005843 · issued Jul 30, 2024

Technical service bulletin
communication type
Unknown OR Other
component
2025
model years
2
vehicle entries

Official summary

Some 2025 Explorer/Aviator/Police Interceptor Utility vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. This may be due to a HCM communication error within a specified timeframe. DTC U211B:87 does not affect vehicle durability with no effect on vehicle operation and no additional diagnostics or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2024. Replac

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.