RAM Promaster 2022–2023 — technical service bulletin
Bulletin S2208000192 REV.B · NHTSA communication 11001040 · issued May 31, 2024
Technical service bulletin
communication type
Electrical System
component
2022–2023
model years
2
vehicle entries
Official summary
Vehicle Will Not Shut Off with Ignition Switch. Yellow Key Light and Message “Service Passive Entry Vehicle Will Not Shut Off or Restart” “To Shut Off Vehicle See Vehicle Settings” Displayed in Cluster
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.