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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler 300 2021–2023technical service bulletin

Bulletin 0802524 · NHTSA communication 10251867 · issued Jan 24, 2024

Technical service bulletin
communication type
Electrical System
component
2021–2023
model years
28
vehicle entries

Official summary

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.