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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz AMG EQE 2021–2024technical service bulletin

Bulletin NCU-OTA MBUX SW · NHTSA communication 10249541 · issued Jan 24, 2024

Technical service bulletin
communication type
Electrical System
component
2021–2024
model years
43
vehicle entries

Official summary

Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a new software release for the MBUX Infotainment system. This OTA update includes functional improvements and eliminates software errors for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customerâ  s vehicle free of charge and do not require a dealer v

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.