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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz AMG EQS 2021–2024technical service bulletin

Bulletin LI82.85-P-076866 · NHTSA communication 10243311 · issued Sep 1, 2023

Technical service bulletin
communication type
Electrical System
component
2021–2024
model years
30
vehicle entries

Official summary

Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunctional and cannot be started or operated. Transport mode was unable to be completely deactivated. The rear seat unit is still in transport mode. Perform activation and subsequently deactivate the transport mode. Update the A26/17 - MBUX multimedia system (Head unit) to current software release.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.