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RecallGazette

Vehicle problems, recalls & safety intelligence

Volkswagen CC 2012–2013technical service bulletin

Bulletin TT911301 · NHTSA communication 10237728 · issued Apr 26, 2013

Technical service bulletin
communication type
Equipment
component
2012–2013
model years
8
vehicle entries

Official summary

The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.