Ford Edge 2015–2021 — technical service bulletin
Bulletin SSM 51248 · NHTSA communication 10228866 · issued Dec 12, 2022
Technical service bulletin
communication type
Back Over Prevention
component
2015–2021
model years
29
vehicle entries
Official summary
Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
- 2015 Ford Edge
- 2016 Ford Edge
- 2017 Ford Edge
- 2018 Ford Edge
- 2019 Ford Edge
- 2020 Ford Edge
- 2020 Ford Escape
- 2021 Ford Escape
- 2018 Ford Expedition
- 2019 Ford Expedition
- 2020 Ford Expedition
- 2021 Ford Expedition
- 2020 Ford Explorer
- 2021 Ford Explorer
- 2020 Lincoln Aviator
- 2021 Lincoln Aviator
- 2020 Lincoln Corsair
- 2021 Lincoln Corsair
- 2016 Lincoln MKX
- 2017 Lincoln MKX
- 2018 Lincoln MKX
- 2019 Lincoln MKX
- 2020 Lincoln MKX
- 2019 Lincoln Nautilus
- 2020 Lincoln Nautilus
- 2018 Lincoln Navigator
- 2019 Lincoln Navigator
- 2020 Lincoln Navigator
- 2021 Lincoln Navigator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.