Jeep Grand Cherokee 2022–2023 — technical service bulletin
Bulletin 9100090 · NHTSA communication 10227685 · issued Oct 18, 2022
Technical service bulletin
communication type
Back Over Prevention
component
2022–2023
model years
3
vehicle entries
Official summary
10.1" Center Stack Display,12" Center Stack Display 10.1" & 12" Center Stack Display is blank and/or does not respond to touches. Do not replace the Center Stack Display until TSB 08-039-22 Rev B is performed (R1 Headunit software update). R1 software update to S24.18 should resolve the issue.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.