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RecallGazette

Vehicle problems, recalls & safety intelligence

Nissan Altima 2011–2018technical service bulletin

Bulletin NTB22-100 · NHTSA communication 10227267 · issued Nov 22, 2022

Technical service bulletin
communication type
Electrical System
component
2011–2018
model years
25
vehicle entries

Official summary

3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Tâ s 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect® Services are no longer available on the APPLIED VEHICLES listed above.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.