RAM 2500 2020 — technical service bulletin
Bulletin 9004357 · NHTSA communication 10220833 · issued Mar 3, 2021
Technical service bulletin
communication type
Electrical System
component
2020
model years
1
vehicle entries
Official summary
CABLE ASSY, Power Sliding Backlite Power Sliding Backlite inop, binding. When customer comes in for Power Sliding Backlite inop or binding make note of what condition the part is in and take pictures before disassembly. Please send pictures to FCA Redacted Content and load to the warranty claims system.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.