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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Edge 2007–2022technical service bulletin

Bulletin SSM 50959 · NHTSA communication 10216544 · issued Jul 22, 2022

Technical service bulletin
communication type
Equipment
component
2007–2022
model years
27
vehicle entries

Official summary

Some 2019-2022 Edge/Nautilus, 2018-2022 Expedition/Navigator, 2020-2022 Explorer/Aviator vehicles equipped with a family entertainment system may experience the audio is not synchronized with the video display when using the vehicle speakers. To correct this condition, contact the VOXX Customer Service Department at 1-866-869-7888. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.