Ford Edge 2007–2022 — technical service bulletin
Bulletin SSM 50715 · NHTSA communication 10210804 · issued Apr 20, 2022
Technical service bulletin
communication type
Back Over Prevention
component
2007–2022
model years
9
vehicle entries
Official summary
Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.