Ford Explorer 2020 — technical service bulletin
Bulletin TSB 22-2144 · NHTSA communication 10210476 · issued Apr 25, 2022
Technical service bulletin
communication type
Steering
component
2020
model years
2
vehicle entries
Official summary
Some 2020 Explorer/Aviator vehicles equipped with a power adjustable steering column may exhibit a creak/squeal type noise during up or down travel, including ingress/egress and/or driver memory function. This symptom may be more prevalent with warmer interior temperatures and/or during summer months. This may be due to a lack of lubrication in the steering column. To correct the condition, follow the Service Procedure to replace the steering column.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.