Ford Explorer 2020–2021 — technical service bulletin
Bulletin SSM 49982 · NHTSA communication 10199651 · issued Jul 27, 2021
Technical service bulletin
communication type
Engine and Engine Cooling
component
2020–2021
model years
6
vehicle entries
Official summary
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an inoperative cooling fan and/or a vehicle overheat message. This may be due to water intrusion into the cooling fan relay, a loose ground connection, or damaged wiring. Before replacement of the cooling fan assembly, perform Pinpoint Test KN. Also, locate the cooling fan relay and inspect for water intrusion or damage. The correct location of the cooling fan relay is in the front right portion of the engine bay. If the cooling fan relay is not in the correct location, check behind the front right wheel well in be
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.