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RecallGazette

Vehicle problems, recalls & safety intelligence

Infiniti G37 2009–2015technical service bulletin

Bulletin ITB14030 · NHTSA communication 10192401 · issued Jul 7, 2014

Technical service bulletin
communication type
Structure
component
2009–2015
model years
7
vehicle entries

Official summary

SERVICE INFORMATION If the battery becomes disconnected or discharged while the retractable hard top is in any position other than fully closed or fully retracted, the retractable hard top control may stop operating and the following DTCs will be stored: B1707 and B1708. Other retractable hard top related DTCs may also be found stored. To restore operation: (1) close the roof fully manually; (2) erase the DTC(s); and (3) perform hard top control unit initialization. This bulletin provides the procedures to restore retractable hard top control operation. See this bulletin for further detail.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.