Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2009 Infiniti G37 problems & reliability

167 owner complaints filed with NHTSA for the 2009 Infiniti G37. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
167
Recall campaigns
0
Fire reports
0 (0%)
Crash reports
5 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
20–21 MPG combined
City 18 · highway 26 (typical trim)
Service bulletins (TSBs)
112
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Federal crash records (FARS 20202023): 2009 Infiniti G37 vehicles were involved in 61 fatal crashes with 47 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Air Bags88
Engine21
Unknown OR Other20
Power Train18
Electrical System16
Seats13
Vehicle Speed Control9
Visibility/wiper6
Service Brakes, Hydraulic5
Structure5

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 71,000 miles (middle 50% between 35,000 and 95,000 miles), based on 121 complaints that included mileage.

under 20k
19
20–40k
13
40–60k
17
60–80k
26
80–100k
17
100–150k
23
150k+
6

Complaints by incident year

09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2009 Infiniti G37. The contact stated that the air bag warning light was flashing, with the message "Passenger Air Bag Off 2” displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed; however, there was no electrical failure found with the POD sensors. The dealer stated…

    Air Bags · filed Mar 5, 2026

  • Our 2009 Infiniti G37x has developed the dreaded sticky dash issue. The materials in the dashboard have broken down, as a result the dashboard has become VERY reflective. It creates a heavy glare on the windshield both day and night which affects our ability to see out of the windshield. The glare makes it very…

    Unknown OR Other · filed Nov 14, 2025

  • The dealership sold me a car with a rusted subframe without disclosing the condition of the subframe. The car will not pass inspection because of the subframe. I have had two independent inspection stations tell me this car is unsafe to drive. When I contacted the dealership about this, they said it was my problem…

    Suspension · filed Mar 7, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

112 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Infiniti G37. The 10 most recent:

  • CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…

    ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026

  • INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024

  • CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-006D · Service Bulletin/Repair Instructions · issued May 20, 2024

  • CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB10-029C · Service Bulletin/Repair Instructions · issued May 20, 2024

  • WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024

  • REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-007I · Service Bulletin/Repair Instructions · issued Apr 30, 2024

  • WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB09-039K · Service Bulletin/Repair Instructions · issued Apr 29, 2024

  • CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-008D · Service Bulletin/Repair Instructions · issued Mar 29, 2023

  • ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB10-074B · Service Bulletin/Repair Instructions · issued Mar 8, 2023

  • REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

    ITB13-007H · Service Bulletin/Repair Instructions · issued Feb 27, 2023

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2009 Infiniti G37 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Infiniti G37?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 71,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Infiniti or NHTSA.