Mazda CX-5 2017–2019 — technical service bulletin
Bulletin 09-008-21-3791 · NHTSA communication 10189821 · issued Mar 9, 2021
Technical service bulletin
communication type
Structure
component
2017–2019
model years
3
vehicle entries
Official summary
Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. To eliminate this concern, the production process of the door sash moldings has been changed.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.