RAM 2500 2020 — technical service bulletin
Bulletin 23-010-21 · NHTSA communication 10188828 · issued Feb 27, 2021
Technical service bulletin
communication type
Power Train
component
2020
model years
2
vehicle entries
Official summary
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.