Jeep Grand Cherokee 2019–2021 — technical service bulletin
Bulletin S2008000175 · NHTSA communication 10184713 · issued Nov 14, 2020
Technical service bulletin
communication type
Electrical System
component
2019–2021
model years
3
vehicle entries
Official summary
8.4" Touchscreen Display Electrostatic Discharge Failure
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.