Ford Explorer 2015–2019 — technical service bulletin
Bulletin TSB 20-2271 · NHTSA communication 10184634 · issued Dec 10, 2020
Technical service bulletin
communication type
Power Train
component
2015–2019
model years
13
vehicle entries
Official summary
Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on take off and/or shudder while driving. This may be due to the torque converter overheating causing damage to the torque converter as well as possible internal damage to the transmission. To correct this condition, follow the Service Procedure steps to replace the torque converter and specified internal transmission components that may have bee
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.