RAM 2500 2019–2020 — technical service bulletin
Bulletin 23-032-20 · NHTSA communication 10184472 · issued Nov 20, 2020
Technical service bulletin
communication type
Suspension
component
2019–2020
model years
2
vehicle entries
Official summary
Noise From Rear of Cab Area While Driving Over Rough Roads or Bumps This bulletin involves inspecting and replacing the C-Pillar body mounts if needed. The customer may describe a rattling noise heard around the C-Pillar area or back of the cab, while driving the vehicle overrough or bumpy roads.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.