Ford Transit Connect 2014–2020 — technical service bulletin
Bulletin TSB 20-2382 · NHTSA communication 10183416 · issued Nov 6, 2020
Technical service bulletin
communication type
Visibility
component
2014–2020
model years
7
vehicle entries
Official summary
Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing water to drip from the case when the air conditioning (A/C) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.