2014 Ford Transit Connect problems & reliability
127 owner complaints filed with NHTSA for the 2014 Ford Transit Connect, alongside 15 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2014 Ford Transit Connect vehicles were involved in 16 fatal crashes with 7 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Structure | 28 | 22% |
| Unknown OR Other | 23 | 18% |
| Electrical System | 18 | 14% |
| Latches/locks/linkages | 14 | 11% |
| Power Train | 12 | 9% |
| Fuel/propulsion System | 11 | 9% |
| Engine | 8 | 6% |
| Exterior Lighting | 7 | 6% |
| Steering | 7 | 6% |
| Visibility/wiper | 7 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 60,000 miles (middle 50% between 31,000 and 107,425 miles), based on 71 complaints that included mileage.
Complaints by incident year
What owners report
“The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier…”
Electrical System · filed Jun 22, 2026
“Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.”
Unknown OR Other · filed Jun 12, 2026
“This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by NHTSA Campaign Number: 22V192 and Ford Recall Number: 22S20. There is no need to identify if this issue…”
Visibility/wiper · filed May 25, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Door Latch Failures
Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000
- Door Latch Failure
Preliminary Evaluation PE16001 · opened Jan 16, 2016 · closed Oct 29, 2016 · led to recall 16V643000
Technical service bulletins
66 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Ford Transit Connect. The 10 most recent:
Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
25H05 S1 · Other · issued Apr 29, 2026
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently…
25H05 · Other · issued Nov 19, 2025
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
20R01 S1 · Service Bulletin/Repair Instructions · issued Aug 8, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end…
TSB 22-2066 · Service Bulletin/Repair Instructions · issued Apr 26, 2022
This article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck…
TSB 22-2114 · Service Bulletin/Repair Instructions · issued Mar 24, 2022
Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning…
TSB 21-2379 · Service Bulletin/Repair Instructions · issued Oct 29, 2021
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Ford Transit Connect has 15 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Ford Transit Connect?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 60,000 miles — budget accordingly if the car is approaching that mileage.