Chrysler Pacifica 2020 — technical service bulletin
Bulletin 17-001-20 · NHTSA communication 10178697 · issued Jul 24, 2020
Technical service bulletin
communication type
Suspension
component
2020
model years
1
vehicle entries
Official summary
Rear Suspension Harsh Ride This bulletin involves replacing the right rear coil spring The customer may describe one or more of the following: Vehicle has a harsh ride when riding in the rear of the vehicle. The right side of the vehicle is higher than the rest of the vehicle.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.