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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A3 2009–2021technical service bulletin

Bulletin A9120652036576_6 · NHTSA communication 10176067 · issued May 12, 2020

Technical service bulletin
communication type
Equipment
component
2009–2021
model years
60
vehicle entries

Official summary

This informational bulletin contains instructions for when a phone is connected to the vehicle via Bluetooth, one of the following conditions occurs when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system): *The MMI screen goes blank then restarts. *The MMI screen freezes for a few minutes then recovers.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.