RAM Promaster 2019–2020 — technical service bulletin
Bulletin 9004243 · NHTSA communication 10175615 · issued Apr 8, 2020
Technical service bulletin
communication type
Power Train
component
2019–2020
model years
2
vehicle entries
Official summary
PUMP, Power Steering For concern of degraded or loss of power steering assist For US & Canadian Dealers, please email VIN, dealer code, dealer contact info, mileage, picture of steering oil level in resevoir and picture of oil leak in the steering system if present to: FCA Redacted Content For Mexican Dealers, please call FCA Redacted Content at FCA Redacted Content If not response in 15 minutes, proceed with repair.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.