Lexus CT Hybrid 2006–2020 — technical service bulletin

Bulletin L-TT-0281-20 · NHTSA communication 10173793 · issued Mar 9, 2020

Technical service bulletin

communication type

Equipment Adaptive/mobility

component

2006–2020

model years

vehicle entries

Official summary

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone dat

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.