2010 Lexus HS 250 Hybrid problems & reliability
76 owner complaints filed with NHTSA for the 2010 Lexus HS 250 Hybrid, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (5 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Suspension → | 30 | 39% |
| Service Brakes → | 20 | 26% |
| Electrical System → | 15 | 20% |
| Electronic Stability Control (esc) | 6 | 8% |
| Engine | 5 | 7% |
| Vehicle Speed Control | 5 | 7% |
| Exterior Lighting | 3 | 4% |
| Unknown OR Other | 3 | 4% |
| Air Bags | 2 | 3% |
| Fuel/propulsion System | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 15 reported components →Mileage when problems occurred
Among the 52 complaints that included a usable odometer reading, the median reported incident mileage was 80,000 miles (middle 50% between 47,525 and 123,000 miles).
Complaints by incident year
What owners report
“The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force and the vehicle…”
Service Brakes · filed Feb 17, 2023
“The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a crash. The…”
Service Brakes · filed Jan 12, 2023
“The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was able to turn into a…”
Service Brakes · filed Oct 25, 2022
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Low-speed surging
Defect Petition DP15007 · opened Oct 19, 2015 · closed Feb 25, 2016
Technical service bulletins
229 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2010 Lexus HS 250 Hybrid. The 10 most recent:
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership…
23LE04_Dealer Le · Service Bulletin/Repair Instructions · issued Apr 3, 2023
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership…
23LE04- Multiple · Service Bulletin/Repair Instructions · issued Mar 2, 2023
TSB: Some 2010 ? 2012 model year HS 250h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following Diagnostic Trouble…
L-SB-0013-23 · Service Bulletin/Repair Instructions · issued Mar 2, 2023
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while…
L-SB-0088-15 Rev · Service Bulletin/Repair Instructions · issued May 31, 2022
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Safety Recall 22 · Service Bulletin/Repair Instructions · issued Apr 13, 2022
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address…
L-SB-0004-22 · Service Bulletin/Repair Instructions · issued Feb 24, 2022
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be…
Lexus PRO19-02 - · Service Bulletin/Repair Instructions · issued Jan 12, 2022
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the…
L-SB-0046-21 · Service Bulletin/Repair Instructions · issued Nov 10, 2021
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
L-SB-0018-14 Obs · Service Bulletin/Repair Instructions · issued Jul 26, 2021
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip…
L-SB-0024-21 · Service Bulletin/Repair Instructions · issued Jul 26, 2021
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2010 Lexus HS 250 Hybrid has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2010 Lexus HS 250 Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 80,000 miles — worth a pre-purchase inspection if the car is near that mileage.